Policies


Privacy

MetroHealth Internal Medicine is committed to your right to privacy.

All information collected is held in complete confidence. It is our policy not to share information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy, please contact us.


Appointment Cancellations

In order to avoid the $50.00 cancellation fee, appointments must be cancelled at least 24 hours in advance by contacting our office here.


Record Retention

MetroHealth Internal Medicine's Record Retention Policy states that MetroHealth will retain medical records for 6 years after a patient's last encounter.

In order to obtain a copy of your medical records, you must complete a Medical Records Release Form and return it to our office. A copy of the form can be found here or at our office.

To release medical records to another provider, please include the "information to be released" section, which will let us know what part of your records your other provider requires. Those records will be faxed to the requesting provider at no charge.

If you need a complete copy of your medical records, our office will have them available to pickup within 5 business days from receipt of your signed release form.

For paper copies the following fees apply. Virginia law allows for copy charges consisting of a $10.00 administrative fee PLUS $0.50 per page for the first 50 pages and $0.25 per page thereafter.


450 Garrisonville Road
Suite 215
Stafford, VA 22554
(540) 318 - 8167

Office Hours

Monday - Thursday :
9 am - 5 pm, except holidays
Friday :
9 am - 12 noon

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